ICT Manager at Kenyatta International Convention Centre Full Time

REF: KICC/ICTM/2022

Responsibilities

Business Support

• Researching, evaluating and recommending new technologies to enhance Corporation’s ICT infrastructure;
• Developing and coordinating network security measures to ensure the integration of the ICT infrastructure;
• Researching, planning, implementing and coordinating network infrastructure replacements and upgrades;
• Coordinating the maintenance of Corporate-wide messaging system, Intranet and Extranet sites for the Corporation (Emails, Websites, Digital Signage, Telecoms);
• Manage outsourced 3rd Party ICT service providers and ensuring that service delivery is done according to the laid down Service Level Agreements (SLAs);
• Participating in developing of ICT standard operating procedures;
• Coordinating development technical specifications for all ICT related purchases;
• Carrying out periodical modifications on the ICT systems as required and ensure adherence to established ICT standards;
• Coordinating the identification of procurement needs for the department;
• Coordinating the preparation of departmental periodic progress reports; and
• Coordinating the divisional enterprise risk management (ERM) and business continuity management (BCM);

Conference Support

• Researching, evaluating and recommending new technologies to enhance Corporation’s Conferencing infrastructure;
• Developing and coordinating the safekeeping of conferencing equipment devising measures to ensure the optimal utilization of the conferencing infrastructure;
• Researching, planning, implementing and coordinating conferencing infrastructure replacements and upgrades;
• Coordinating the maintenance of audio-visual, conferencing and public address systems of the corporation;
• Managing outsourced 3rd party ICT conference service providers, ensuring that service delivery is done according to the laid down Service Level Agreements (SLAs);
• Participating in developing of ICT conference support standard operating procedures;
• Coordinating the development of technical specifications for all ICT conferencing equipment and other related services;
• Carry out periodical modifications on the ICT systems as required and ensure adherence to established ICT standards;
• Coordinating the identification of procurement needs for the department;
• Coordinating the preparation of departmental periodic progress reports; and
• Coordinating the divisional enterprise risk management (ERM) and business continuity management (BCM);

Qualifications

For appointment to this grade, a candidate must:

• Have six (6) years relevant ICT related work experience, three (3) of which should have been at supervisory level;
• Bachelor’s Degree in any of the following disciplines: – Computer Science/Information Technology/Business Information Technology, Telecommunication/Electronic Engineering or equivalent qualifications from a recognized institution;
• Master’s Degree in any of the following disciplines; Computer Science/Information Technology or any other ICT or equivalent qualification from a recognized institution;
• Certification in any of the following CCNA, MCSE/MCTS/MCITP/ITIL/CCNP/SQL;
• Have some working knowledge of programming;
• Management Course lasting not less than four (4) weeks from a recognized institution;
• Fulfil the requirements of Chapter Six of the Constitution.