Senior Office Administrator at NEMA Full Time

Duties and Responsibilities:

• Conducting research using e-office, processing word and data, and operating office equipment
• Ensuring security of office equipment, documents, and records, and maintaining confidentiality of information and data
• Handling visitors, clients, telephone calls, and appointments, and addressing customer inquiries and complaints
• Coordinating schedules of meetings and appointments, and making travel arrangements
• Maintaining an up-to-date filing system and supervising office cleanliness
• Preparing responses to routine correspondences and maintaining office protocol and etiquette
• Guiding and supervising junior officers working under him/her

Qualifications:

• Kenya Certificate of Secondary Education, mean grade C- (minus) with at least C (plain) in English Language or its equivalent
• Diploma/ Higher Diploma in Secretarial Studies from the Kenya National Examination Council, or Business Education single and group certificates (BES & GC) from the Kenya National Examination Council
• Bachelor’s degree in Social Sciences plus a diploma in secretarial studies from a recognized institution, or Bachelor’s Degree in Secretarial Studies, Office Management, Business and Office Management or any other relevant degree
• Master’s Degree in Business Administration/Business Management or any other relevant field from a recognized institution
• Ten (10) years relevant working experience in public service or private sector
• Certificate in Secretarial Management Course lasting not less than four (4) weeks from the Kenya School of Government or any other government training institution
• Certificate in Supervisory Skills Course lasting not less than two (2) weeks from a recognized institution
• Certificate in Computer applications from a recognized institution
• Demonstrated professional competence in management of a high level office and administrative services
• Fulfillment of the requirement of chapter six of the constitution