The Supervisor – ICT Service Support is responsible for guiding and ensuring that resolution of incidents by 2nd line Service Support team is done following the laid down procedure.
Academic and Professional Qualifications
Bachelor’s degree in Computer Science, IT or a related field
The following certifications will be an added advantage:
Relevant Work Experience Required
The job holder must have at least 3 years’ progressive work experience in user support in a busy IT environment.
The job holder must also:
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